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SNAP change

New Monthly Issuance Schedule for SNAP Benefits

Beginning September 2017 and thereafter, all Virginia Supplemental Nutrition Assistance Program (SNAP) clients will begin receiving benefits on a revised issuance schedule. SNAP clients can expect to receive additional communication by mail regarding this change. To review the new schedule, click here. For additional information, contact the Enterprise Customer Service Center, Monday-Friday from 7 a.m. to 6 p.m., at (855) 635-4370.

Richmond Receives Funding to Combat Opioid Epidemic

Application Deadline for Cooling Assistance

Cooling assistance applications are being accepted through August 15. Eligible households must have either a child less than six years of age, an individual with a disability, or an adult age 60 or older living in the home. Additional income requirements apply. Learn more.

National Child Support Awareness Month

August is Child Support Awareness Month

The VDSS Division of Child Support Enforcement celebrates August as the 22nd annual Child Support Awareness Month. Parents play an important role in providing emotional, financial, and physical support to ensure that their child's well-being and success is prioritized. From supporting their dreams to buying schoolbooks, the benefits of child support last a lifetime. Click here for more information.

Richmond Receives Funding to Combat Opioid Epidemic

Richmond Receives Funding to Combat Opioid Epidemic

The City of Richmond Human Services Commission was awarded $254,397 in federal AmeriCorps funding to combat the opioid epidemic and its devastating effects on families, communities, workplaces, health care, and the state. The City of Richmond, through the Richmond AmeriCorps Healthy Futures Project, will utilize a coalition to provide education, prevention, reduction and recovery services. Learn more.

Meet your forever match.

Register for Virginia's Biggest Match Event!

Family-Match, a technology application developed by Adoption-Share, Inc., is helping families get matched with children waiting to be adopted in the Commonwealth of Virginia! Family-Match is a data-driven technology created by Adoption-Share, and designed to help families become visible to child welfare workers in Virginia and matched with available children on markers of compatibility! Click here for more information.


Community Service Block Grant Team Earns National Partnership Award

The Community Services Block Grant (CSBG) team of the Office on Volunteerism and Community Services (OVCS) was recently awarded the National Results Oriented Management and Accountability (ROMA) Partnership Award from the Association of Nationally Certified ROMA Trainers for its collaboration with the Community Action Association and local community action agencies. Learn more.

Foster My Future

New Website for Foster Youth

Foster youth in Virginia have a new, dedicated website to support their success, Foster My Future. The website features resources for foster youth of all ages, including educational, medical and independent living information. Foster youth are encouraged to visit to learn more or sign up to be connected to the latest news, events and resources.

New Call Center Provides Expanded Services to Citizens

New Call Center Provides Expanded Services to Citizens

The new Enterprise Customer Service Center is now available to receive applications over the phone for Supplemental Nutrition Assistance Program, Temporary Assistance for Needy Families and Medical Assistance Monday through Friday from 7:00 a.m. to 6:00 p.m. The new Enterprise Customer Service Center Numbers are: Benefit Programs and Child Care & Early Childhood Development: (855) 635-4370 || Division of Child Support Enforcement: (800) 468-8894

VDSS Presents Real Stories of Adoption and Foster Care

Real Adoption & Foster Care Stories

"The Real Stories of Foster and Adoptive Families" is a compilation of compelling anecdotes of how real Virginia families were started, reunited and strengthened through foster care and adoption.

If you or someone you know is willing to share an adoption or foster care story, please email


Citizens Served

$ Million

child support collected

$ Million

Disbursed in Adoption Assistance Payments

Commissioner Schultze

Margaret Ross Schultze

WELCOME to the Virginia Department of Social Services
It is our pleasure to offer this website as a resource to connect our programs and services to the individuals and families we serve. It is our hope that we advance our mission of helping people shape strong futures for themselves, their families and communities, through the delivery of essential services that help them triumph over poverty, abuse and neglect.

VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. I proudly serve alongside 1,650 (state) and 8,500 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizens have access to the best services and benefits available to them.

Together, we work each day to serve, empower, and create opportunities for brighter futures.


  • Aug

    Cooling Assistance Application Deadline Approaching

    The Virginia Department of Social Services (VDSS) is helping to provide qualifying households with cooling assistance. The applications period ends Tuesday, August 15. To qualify for cooling assistance, a household must have either a child under six years of age, an individual with a disability, or an adult age 60 or older living in the home. There is also an income requirement for cooling assistance; this year the maximum gross monthly income, before taxes, for a one-person household is $1,307 and $2,665 for a household of four.

  • Aug

    Child Support Awareness Day: Strengthening Families and Communities

    On Thursday, August 3, from 3-7pm, the Division of Child Support Enforcement (DCSE) will celebrate Child Support Awareness Day at The Fairfax County Government Center Farmers Market located at 9990 Fairfax Blvd. suite 200 Fairfax, VA. 22030. On this day, DCSE will be on-site to share information and answer basic questions about child support and family engagement programs in Virginia.

  • Jul

    New Staggered Issuance Schedule for SNAP Recipients to Take Effect September 1

    Beginning September 1, 2017, Virginia's Supplemental Nutrition Assistance Program (SNAP) will implement a new staggered issuance schedule that may result in changes to the day some clients receive benefits moving forward. The new schedule is below.


VDSS Twitter Roll

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